The Waiting Room (Online)

Ordering Repeat Prescriptions

The Waiting Room is an addition to the clinical system that will enable you as a user to order a repeat prescription without having to write out your order or re-enter your personal details. It is as simple as logging in to the website provided and ticking the medication you require before clicking submit. You will then receive an email confirming your order and a further email once it has been processed detailing what you can collect and when. 

To register for the service you will have to have a unique email address that only you use (to comply with patient confidentiality rules). You can then ask at reception or email to request your email address to be added to your patient record as registration for the service

Once registered you will then receive a welcome email from The Waiting Room with your login details. (If this has not happened within a couple of working days of you requesting registration check your spam/junk to ensure it has not been placed there before contacting the surgery to chase your registration).

If you have already registered and have forgotten your login details we can reset your account and send you a new password along with a reminder of your user name. You can request a reset at reception or by emailing with your request

Once you are registered, you can log in at The Waiting Room

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