Repeat Prescriptions

Please be aware that we will in require 72 hours / 3 WORKING DAYS’ notice for repeat prescription requests to be processed (in common with many other practices).

There are a number of ways in which you can request to have your repeat prescription processed.

  • Prescription Line - Phone requests should be made on the current number 01823 401367 (based at Milverton) but the opening times for this line are now:

9.00am - 1.00pm DAILY.

  • Waiting Room – Once your unique email address has been added to your patient record you will be sent an invitation to use the Waiting Room website online, this service provides you with the ability to both book available appointments at the surgery and order repeat prescriptions online.
  • Requests By Fax. Anytime, day or night to 01823 401367 or 01984 624357. Just fax the tear off copy from your prescription form.

Note : If you are faxing we would suggest that you send your faxes outside of prescription line hours as the faxes are sent to the prescription line number

  • Repeat Prescription Box – Both surgeries have boxes available for you to place your repeat prescriptions into for processing.
  • Requests By Post. You can post your request to us 7 days before the run out date. We will print and have the prescription ready for collection before you run out of medication! 

 Please remember that the surgery will be closed on Public Bank Holidays and allow extra time when ordering repeat prescriptions.

ORDER YOUR REPEAT PRESCRIPTION ONLINE. It saves time, never closes and is faster than any other method.

The main surgery telephone line will not be available to take prescription requests. Prescriptions requests can also be posted (up to 7 days before they run out), faxed (Wiveliscombe 01984 624357 or Milverton 01823 401367) or delivered direct to the surgery or via email.

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